--- publish: false author: Prateek Waghre --- ## Colophon title:: When your smartphone tries to be too smart type:: [[clipped-note]] tags:: [[process]] [[&article]] url:: https://www.ft.com/content/178ab808-21ff-4ac2-a81f-f831326c22d4?accessToken=zwAAAY9hmCQQkc8XirgIIf9KwtOoH_gxMmwi1A.MEUCIGEK5qzkuZ5tRphALOoEkXSe2LU8f7cvjAcXlSn6FpjrAiEAwAdbqHH39V6C7TpV3CPLJ4c5QJsoDgBQQ7hFZzcLgUQ&segmentId=e95a9ae7-622c-6235-5f87-51e412b47e97&shareType=enterprise&shareId=0d246f90-9246-4753-8d76-e7b89a808f3c file:: (see NewsClips) status:: [[bean]] date:: [[2024-05-10]] ## Notes short:: ###### [[Weiner's Laws]] [[&idea]] ![[Pasted image 20240510135406.png]] > Please use the sharing tools found via the share button at the top or side of articles. Copying articles to share with others is a breach of [FT.com](https://www.ft.com/) [T&Cs](https://help.ft.com/help/legal-privacy/terms-conditions/) and [Copyright Policy](https://help.ft.com/help/legal-privacy/copyright/copyright-policy/). Email [[email protected]](mailto:[email protected]) to buy additional rights. Subscribers may share up to 10 or 20 articles per month using the gift article service. More information can be [found here](https://www.ft.com/tour).  [https://www.ft.com/content/178ab808-21ff-4ac2-a81f-f831326c22d4?accessToken=zwAAAY9hmCQQkc8XirgIIf9KwtOoH_gxMmwi1A.MEUCIGEK5qzkuZ5tRphALOoEkXSe2LU8f7cvjAcXlSn6FpjrAiEAwAdbqHH39V6C7TpV3CPLJ4c5QJsoDgBQQ7hFZzcLgUQ&segmentId=e95a9ae7-622c-6235-5f87-51e412b47e97&shareType=enterprise&shareId=0d246f90-9246-4753-8d76-e7b89a808f3c](https://www.ft.com/content/178ab808-21ff-4ac2-a81f-f831326c22d4?accessToken=zwAAAY9hmCQQkc8XirgIIf9KwtOoH_gxMmwi1A.MEUCIGEK5qzkuZ5tRphALOoEkXSe2LU8f7cvjAcXlSn6FpjrAiEAwAdbqHH39V6C7TpV3CPLJ4c5QJsoDgBQQ7hFZzcLgUQ&segmentId=e95a9ae7-622c-6235-5f87-51e412b47e97&shareType=enterprise&shareId=0d246f90-9246-4753-8d76-e7b89a808f3c) > The world has scrambled to imitate the success of Apple, one of the world’s most valuable and admired companies, which is built on good design: beautiful, easy-to-use products. And yet I wonder. The aviation safety expert Earl Wiener is famous for **“Wiener’s Laws”, which include “whenever you solve a problem you usually create one”**. The truth is that modern devices may seem simple and easy to use, whereas they are in fact fantastically complicated. Those complications are elegantly obscured until something goes wrong. Basically, most Indian Regulations. Genuis! > As Earl Wiener put it, “Digital devices tune out small errors while creating opportunities for large errors.” Next time, I’ll print the ticket.